Social Services Community Update
– 4:00 pm, Wednesday, April 29, 2020
keep our community updated and on the same page, our agency will
be sending out a daily email listing any agency or organization
closures or changes in operation. We have listed the latest
information about programs in our area.
ease the task of finding the newest listings of closures or
changes the latest additions will be highlighted in RED each
asking you to share any confirmed information that you have about
your organization such as reduced hours, restrictions, closures
or specific needs you might be experiencing due to the COVID-19
situation. Please email, email@example.com
or call, 816.364.1131, with your updates.
You are welcome to share this
information. If you would like to be added to the email list and
receive these daily updates, please email firstname.lastname@example.org
Community Services – Help
Me Hotline – office is temporarily closed to walk-ins but
still taking phone calls, 816.364.1131 or 800.365.7724. People
needing assistance with diapers through the Diaper
Depot need to call the office. The Lions
Club Eye Glass program is being suspended due to eye glass
provider closing their doors.
Red Cross – staff and volunteers are working remotely
effectively immediately. Services will continue to be provided.
Anyone needing assistance should call 1.800.733.2767 and you will
be directed to local staff. Offices will be open to the public
for mission critical events such as blood drives and CPR
County Senior Center – closed for inside dining. Providing drive thru
meal service for current participants Monday through Friday,
11:30 am to 12:30 pm. Will continue to provide meals to
home-delivered participants. 816.324.4916
Food Pantry – in First Christian Church food pantry is
Brothers Big Sisters – their offices are closed but they are still
offering full services. To contact, call 816.671.4090 or email email@example.com .
County Prosecutor – office is temporarily closed to the public but
still taking phone calls, 816.271.1480. This includes the Child
Support Division located in the Hillyard building. Suspending
taking payments (restitution, bad checks, delinquent taxes, etc.)
in the office but people can mail in payments using a money order
or cashier’s check or pay online at www.bcpapay.com . Every
judge is handling their courtrooms differently. If a person has a
pending case they can call the Circuit Clerk’s office,
816.271.1462, to find inquire about their case.
County Public Administrator – office
is temporarily closed to the public but staff is working remotely
from home. Call 816.271.1442 to leave a message for a return
call. Please leave only one message per day and your call will be
returned as soon as possible. Mail and checks will still be
processed daily, unless further restrictions are deemed
necessary. You can also email firstname.lastname@example.org for
further questions. Please understand during this time there may
be a delay in response time, but we are doing our best to
continue to serve the public.
Food Pantry - food pantry is temporarily closed.
Charities – no longer accepting walk-ins until further
notice. All services and assistance will require an appointment,
no exceptions. Please call 816.232.2885 to schedule an
(The) – continuing to see patients. They are
ENCOURAGING anyone with symptoms to reschedule their appointment
or choose other alternatives; such as Skype, or a phone session.
Encouraging patients to follow guidelines and social distance of
6 ft. if waiting in our waiting room, or wait in their cars until
the provider is prepared for the appointment.
Cupboard Food Pantry (Polo) - food
pantry is temporarily closed but will take calls for emergency
food orders, 660.354.2306.
Action Partnership (St Joseph) –
offices are closed to the public but phones are being answered.
Programs and services will be provided virtually, primarily via
LIHEAP program has been extended. Applications
will be accepted through May 31, 2020.
continue to process LIHEAP applications on a mail-in basis only;
paper applications will be available via our community food box
located at Monterey and 9th Streets or can get an
application off their website, https://dss.mo.gov/fsd/energy-assistance/ CAP has
reached out to local vendors (Evergy, Spire, Mo American Water,
United Electric, MFA Oil, United Electric Coop, etc.) and all
have stated that they will not be disconnecting services during
this time. People in need may reach out to CAP via Facebook,
816.233.8281 or via email at email@example.com
Action Partnership (North Central Missouri, Trenton) –
office is closed to the public for all services, meetings, and
events. All client-based services will be conducted by postal
mail, telephone, electronic means, fax or a combination of those.
Departments will continue to process all incoming applications
for assistance and every effort will be made to minimize any
interruptions to normal services.
taking applications by phone for people needing to apply for
Section 8 HCV (rental assistance) program in Andrew, Buchanan
(outside St Joe city limits), Clinton and DeKalb areas.
Interested applicants need to call 660.359.3907 or 1.855.290.8544,
option #4 to schedule that appointment. Upon receipt of the
signed application and documents, the waiting list averages 4 to
6 months (possible longer with the COVID-19 and limited public
contact). Waiting list is by preference – serving elderly first,
disabled second, working 20+ hours third and all others by
date/time fourth with an overall local vs non local preference.
Food Pantry of Grundy County – food
pantry is temporarily closed.
Housing Management – office is closed to the public. Staff is working
Services Northwest Missouri (Community Action Partnership)
Maryville – office is closed to the public and operating
normal hours however not seeing clients face-to-face. Working by
phone, email or mail. Still processing applications for LIHEAP
and other services in the Maryville office. In other counties,
have reduced some hours and again doors are locked. Food is still
available, clients need to call and the staff will bring it out
to clients. 660-582-3113
Emergency Shelter – practicing shelter-in-place policy for all
guests. Maintaining very rigid sanitation standards and insisting
our guests stay in the shelter and not leave if at all possible.
Also isolating guests by not accepting any new people, until
Nutrition Center – hours are reduced to 11 to 2, Monday, Tuesday,
Thursday and Friday. Limiting the number of people allowed at one
time in the waiting area. No Wednesday service.
Finds Thrift Store – closed to the public until further notice. If
someone is in dire need of clothing or household goods, please call
364.1131 for special arrangements.
in Action – volunteer transportation program is currently
suspended until further notice.
Guidance Center – offices remain open and is screening each person
that walks in the door before services rendered. May be asked to
speak to someone via phone versus face to face. Services are
being provided telephonically including case management,
psychiatry, therapy and intake evaluations. Offices are staffed
with limited team members, but each office has mental health
professionals and case managers available for those in an
emergent situation. 24/7 mobile crisis team only doing telephone
intervention. Staff is not transporting at this time. Pharmacy
remains open with curbside pickup or mailed prescriptions only.
Worship Center Food Pantry – open
Saturdays 9:30 to 12 noon or until all are served. Drive by only.
Serving both Andrew and Buchanan County. 816.244.0178
Pantries - See Atchison Food Pantry (Atchison, Ks), Cathedral,
Christ Cupboard Food Pantry (Polo), Community
Food Pantry of Grundy County, Crossing
Nutrition Center, Family Worship Center, InterServ
Food Pantry, Living Hope (DeKalb), New Life
Church (Blair, Ks), Patee Park Baptist Church, Pentecostal
Church (Leavenworth, Ks), St
Francis House of Bread, St
Mary’s, and St James.
Recovery Center – business is closed and will reopen 9 am, April
2.Call to set up appointment for assessments. 816.646.1798
House – opening Tuesday, May 5th.
Everyone entering must be wearing a mask. No Triumph employees
allowed into the building.
for Humanity – admin staff is working from home and
building/construction are currently on hold. Volunteer groups are
temporarily on hold. 816.279.2552
Restore – promoting sales online with a drive up pick up
by appointment. Call 816.279.5607
Start Centers – all centers will be closed until further notice.
Head Start staff are still working with enrolled families to
provide family support, and educational services. Case managers,
home visitors, and center managers will be reaching out weekly to
Head Start families and program participants to assist with any
emergency needs they may have.
Authority (Saint Joseph) – office
will be closed to the public. This includes the cancellations of
annual inspections, which were previously scheduled. Staff will
continue to be available during regular business hours by phone
816.236.8200 or email firstname.lastname@example.org for
Section 8 and PHA@sjha1.com for
Pleasant Heights. All business will be conducted via phone or
email. No exceptions.
***InterServ – the
RSVP Tax Counseling and congregate meals programs have been
suspended for now. They are still delivering Meals on Wheels but
weekly instead of daily and providing in-homes services as well
as child day care. The after school drop in gym is closed and
Wesley Weightlifters, youth dances and summer jam/summer spike
have been canceled. The food pantry is still open, Monday through
Friday, 1 to 3:45 pm, but as a drive thru only.
Aid – still accepting intakes at 816.364.2325 but the
office is temporarily closed. Staff is working remotely and we
are processing new intakes daily.
Hope Food Pantry (DeKalb County) – food pantry
is temporarily closed.
visitors and members of the public are not allowed in the offices
until further notice. Staff is available via telephone and email
during regular business hours.
Residential Care – No visitors allowed unless end of life/hospice
visits scenarios. Families can contact staff to coordinate
virtual visits via FaceTime, Google Duo and Zoom. 816.232.2675
Care – offices are closed but members may call
1.800.322.6027 to speak with a member representative.
Extension Office – cancelled any face to face classes or meetings
until May 15. Working on getting online options but they do have
the capability to do online meetings. 816.279.1691
Job Centers – closed the public effective March 20. Staff will
report to the centers and provide services in a virtual
environment (without face-to-face customer contact). 660.357.6232
State Office buildings – closing buildings to the
public throughout the state. Though essential functions will
continue, many state employees are working remotely.
***New Life Church Food Pantry (Blair, Ks) – food
pantry is temporarily closed.
Home – No visitors allowed. Emergency homeless
placements accepted pending completion and approval of
pre-placement. families can contact FSC and DCS staff to
coordinate virtual visits via FaceTime, Google Duo and Zoom.
Emerging needs will be updated on Facebook, preference is for
donations to be ordered online and delivered. Wish/Needs Lists
are available on social media and websites. 816.232.5650
Park Baptist Church Food Pantry – will
have drive-thru service only. Drop your ID off on the 10th Street side of the pantry (the
front) and you will be directed to the alley-way behind the
pantry for pick-up of ID and food. Open Monday and Thursday, 10
am to 12 pm.
Church Food Pantry (Leavenworth, Ks) – food
pantry is temporarily closed.
Point Thrift Store – the thrift store itself is closed and not
accepting any donations however the store manager is there, 10 to
2, Monday through Friday, to accept much needed pantry supplies
for the families being housed through Transitional Housing.
Pantry need list is located on website www.pivotalpointstjoseph.org
Please call 816.259.5074 if you have questions or want to drop
off pantry donations.
Point Transitional Housing –
facility is at capacity but still taking applications. Interviews
will be over the phone. 816.351.5774
Community Services – offices are closed to the public through May 3, but
phones are being answered, 816.364.3827, Monday through Friday, 8
am to 5 pm. If a person needs to contact their Support
Coordinator for any reason, please call the main number to leave
a message and they will be advised of your call. Our team will continue
to work with you and do what we can to make it a little less
stressful. If you do not have a Support Coordinator, but are
needing information on resources and services in this area,
please contact us. You can also email email@example.com
Hills Library - will remain closed through April 30 to help
protect patrons and library staff from possible contact with
COVID-19 virus. Bookmobile service is also suspended until
further notice. Curbside pickup is offered from 10 am – 6 pm,
Monday – Friday; call your preferred branch for instructions and
to schedule a time. All due dates have been changed to May 15,
and the library does not charge overdue fines.
Army – The Booth Center has a shelter vacancy.
Pre-screenings for shelter and Housing Assistance funds are being
conducted by phone to determine eligibility and minimize traffic
through the social services offices (232.5824). Food pantry,
clothing vouchers, Evergy Economic Relief program applications
are all available from 10 am – 12 pm, Monday through Friday.
Restrooms are available to the public from 9 am – 1pm and 2 pm –
4 pm at the Community Center. Transportation for Veterans has
been placed on hold by Veterans Affairs. All church and youth
activities at the Corps Community Center have been postponed
until further notice. Follow us on Facebook for updates and
opportunities to support the Salvation
Army – Support Services for Veteran Families (SSVF) –
providing all services Monday through Friday, 8 am to 5 pm.
Serving veterans who are homeless or at risk of losing their
current housing. Serves the following counties in MO: Buchanan,
Andrew, Holt, Atchison, Nodaway, Cass, Ray, Platte, and Jackson
and the entire state of Kansas. Conducting screenings and intakes
over the phone as well as conducting virtual inspections of
rental units. Homeless and at-risk low-income veteran households
should call 816.285.2799 for a screening.
Harvest Community Food Bank –providing
links to their website for the latest information. COVID-19 and
food issues Update https://www.shcfb.org/what-we-do/covid-19-update.html Early
Out No Hunger Summer lunch sites https://www.shcfb.org/what-we-do/nourishing-children/early-out---no-hunger-summer.html Second
Harvest is in need of volunteers to help with food sorting and
preparations for distributions. If you want to help, please
contact Andrew Foster at firstname.lastname@example.org or call
Season Shop – closed and will reopen in the future.
Security – offices will be closed to the public for
in-person service starting March 17 until further notice.
Welfare Board – Social Welfare Board is providing essential
medical, dental and women’s health services. Please call the
clinic 816.233.5188 to schedule an in person or telehealth
Olympics – has discontinued all events, training, practices
through May 31. Office is closed as staff works from home. Any
questions email email@example.com
Francis House of Bread Food Pantry - open
8:30 to 10:30 am Tuesday, Thursday and Saturday. However, clients
are no longer permitted in the pantry. Will provide a pre-packed
box of food when clients arrive. Be prepared to wait OUTSIDE the
pantry building. Also, asking clients to be respectful of the
elderly and disabled and to maintain social distancing. Please
leave children at home and send only one (1) member of the
household for a food box.
James/Vincent DePaul Food Pantry – food
pantry is temporarily closed.
Joseph Public Library – closed through April 30. All
due dates have been extended to May 15 and the library does not
charge overdue fines.
***St Joseph “Early Out No Hunger Summer - Second
Harvest Community Food Bank has partnered with community
organizations within their 19-county service area to provide
meals to ALL youth within our communities (Up to 18).
Buchanan County locations: Bartlett Center, 409 S 18th St,
11:30 am to 1 pm, Evolution UMC, 202 W Hyde Park,
11:30 to 1 pm, Sojourn Church, 1825 Savannah Ave, 12 to 1
Joseph Pregnancy Resource Clinic –
Classes are suspended. Pregnant women may call to register for
classes. Maternity Closet, clothing giveaway, on March 28, has
been cancelled. Pregnant women may call for an appointment to
receive maternity clothes when stay home restrictions are lifted.
PRC has a limited supply of diapers and baby items for emergency
requests, by appointment only. Call PRC 816.387.8030. Crisis
pregnancy helpline 816.244.7824
Joseph Safety and Health Council –
working remotely and will check emails and phone messages
throughout the day. Will have employees physically on site a few
select days for short periods of time. Car seat installs will be
by appointment only. Ignition interlock calibrations are by
appointment only as well. Satop assessments available by appointment
only, call 816.205.0082. Assessments can be provided over Zoom by
request. Private probationers will continue to check in via
Joseph School District – Grab and Go Meals – St
Joseph school district students will have access to free
breakfast and lunch during the school closure. A drive-through
service only. Families will get a two-day supply of meals for
each student on the each of the days listed. March 23 through
April 24, Monday, Wednesday and Friday of each week, 8 to 10:30
am. Locations: Benton, Central, and Lafayette high schools,
Carden Park and Coleman elementary schools. If a family has
issues with illness or mobility, contact 816.671.4000.
Mary’s Food Pantry – food pantry is temporarily closed.
St Joseph – changing portions of the St Joseph Transit
service effective March 27. Rider who previously rode buses 11,
12, 16, 17 and 18 will now be required to call 816.233.6700 for a
deviation (curbside pickup). No fixed routes in these areas. Hours
of service are the same. See attached info [Transit
Way – has canceled all meetings and closing their
offices to the public however their phones will be answered 24/7.
United Way staff can assist organizations with volunteering.
***Utilities - Each
utility provider wants to help their customers manage through the
COVID-19 crisis. Click on the link for details [COVID-19
Utility Changes]. Includes
Evergy, Spire, Missouri American Water, United Electric
Cooperative and Ameren. Be sure and check out the COVID-19
Utility Changes page link above. Spires has a $100 assistance
program for individuals and a $200 assistance program for small
City of St Joseph – agency is closed to the public. Completing
services over the phone with the option to mail. All WIC benefits
are being mailed. No curbside pickups. Currently, there is baby
formula available in town on retailer shelves. However, supplies
of baby formula changes hour by hour.
Park Christian Church – Parent’s Day Out and Preschool
are closed through May 14.
***YMCA – Both
Y facilities are temporarily closed. Offering emergency
childcare, supporting the childcare challenges for our essential
workforce, as needed. Also offering snacks for families that need
them. Please contact firstname.lastname@example.org. See
care flyer for 3 days] ; [Emergency
schools out registration] ; [State
continues to operate at a reduced capacity in order to allow for
social distancing. Domestic and sexual violence victims assessed
as being in high danger are being prioritized for shelter
services. Counseling and advocacy services are available by
phone. Short term rent/utility assistance is available to
domestic violence victims who are/will be homeless as a result of
fleeing domestic violence. Victims can call the main number 816.232.4481
or 24 hour hotline 816.232.1225 to access victim services. Teen
parent mentoring and services are being provided remotely. YWCA’s
building is closed to visitors and not accepting volunteers or
donations at this time.
Discovery Childcare – providing services to those
families who qualify under the essential functions
at Heart Resources (formerly Northwest Area Agency on Aging) – open
but not meeting with any clients at this time. They are available
by phone. Office hours are 8-4:30. 660.240.9400 or 888.844.5626
Click here for a [COVID-19 Social
Services Community Update] Word version