From:                              AFL-CIO Community Services Agency <>

Sent:                               Wednesday, April 29, 2020 4:01 PM

To:                                   Brett King

Subject:                          URGENT: COVID-19 Social Services Community Update 4/29/20


As of Wednesday, April 29, 2020






This message is forwarded courtesy of AFL-CIO Community Services

Information & Referral Program.

To reply to this email, please reply directly by clicking on the email address listed here:


Social Services Community Update – 4:00 pm, Wednesday, April 29, 2020

To help keep our community updated and on the same page, our agency will be sending out a daily email listing any agency or organization closures or changes in operation. We have listed the latest information about programs in our area.


To help ease the task of finding the newest listings of closures or changes the latest additions will be highlighted in RED each day.


We are asking you to share any confirmed information that you have about your organization such as reduced hours, restrictions, closures or specific needs you might be experiencing due to the COVID-19 situation. Please email, or call, 816.364.1131, with your updates.


You are welcome to share this information. If you would like to be added to the email list and receive these daily updates, please email

Thank you,

Penny Adams

Executive Director

AFL- CIO Community Services

Help Me Hotline




***AFL-CIO Community Services – Help Me Hotline – office is temporarily closed to walk-ins but still taking phone calls, 816.364.1131 or 800.365.7724. People needing assistance with diapers through the Diaper Depot need to call the office. The Lions Club Eye Glass program is being suspended due to eye glass provider closing their doors.


***American Red Cross – staff and volunteers are working remotely effectively immediately. Services will continue to be provided. Anyone needing assistance should call 1.800.733.2767 and you will be directed to local staff. Offices will be open to the public for mission critical events such as blood drives and CPR training.


***Andrew County Senior Center – closed for inside dining. Providing drive thru meal service for current participants Monday through Friday, 11:30 am to 12:30 pm. Will continue to provide meals to home-delivered participants. 816.324.4916


***Atchison Food Pantry – in First Christian Church food pantry is temporarily closed.


***Big Brothers Big Sisters – their offices are closed but they are still offering full services. To contact, call 816.671.4090 or email .


***Buchanan County Prosecutor – office is temporarily closed to the public but still taking phone calls, 816.271.1480. This includes the Child Support Division located in the Hillyard building. Suspending taking payments (restitution, bad checks, delinquent taxes, etc.) in the office but people can mail in payments using a money order or cashier’s check or pay online at . Every judge is handling their courtrooms differently. If a person has a pending case they can call the Circuit Clerk’s office, 816.271.1462, to find inquire about their case.


***Buchanan County Public Administrator – office is temporarily closed to the public but staff is working remotely from home. Call 816.271.1442 to leave a message for a return call. Please leave only one message per day and your call will be returned as soon as possible. Mail and checks will still be processed daily, unless further restrictions are deemed necessary. You can also email for further questions. Please understand during this time there may be a delay in response time, but we are doing our best to continue to serve the public.


***Cathedral Food Pantry - food pantry is temporarily closed.


***Catholic Charities – no longer accepting walk-ins until further notice. All services and assistance will require an appointment, no exceptions. Please call 816.232.2885 to schedule an appointment.


***Center (The) – continuing to see patients. They are ENCOURAGING anyone with symptoms to reschedule their appointment or choose other alternatives; such as Skype, or a phone session. Encouraging patients to follow guidelines and social distance of 6 ft. if waiting in our waiting room, or wait in their cars until the provider is prepared for the appointment.


***Christ Cupboard Food Pantry (Polo) - food pantry is temporarily closed but will take calls for emergency food orders, 660.354.2306. 


***Community Action Partnership (St Joseph) – offices are closed to the public but phones are being answered. Programs and services will be provided virtually, primarily via phone calls.


LIHEAP program has been extended. Applications will be accepted through May 31, 2020.


CAP will continue to process LIHEAP applications on a mail-in basis only; paper applications will be available via our community food box located at Monterey and 9th Streets or can get an application off their website, CAP has reached out to local vendors (Evergy, Spire, Mo American Water, United Electric, MFA Oil, United Electric Coop, etc.) and all have stated that they will not be disconnecting services during this time. People in need may reach out to CAP via Facebook, 816.233.8281 or via email at


***Community Action Partnership (North Central Missouri, Trenton) – office is closed to the public for all services, meetings, and events. All client-based services will be conducted by postal mail, telephone, electronic means, fax or a combination of those. Departments will continue to process all incoming applications for assistance and every effort will be made to minimize any interruptions to normal services.


Only taking applications by phone for people needing to apply for Section 8 HCV (rental assistance) program in Andrew, Buchanan (outside St Joe city limits), Clinton and DeKalb areas. Interested applicants need to call 660.359.3907 or 1.855.290.8544, option #4 to schedule that appointment. Upon receipt of the signed application and documents, the waiting list averages 4 to 6 months (possible longer with the COVID-19 and limited public contact). Waiting list is by preference – serving elderly first, disabled second, working 20+ hours third and all others by date/time fourth with an overall local vs non local preference.


***Community Food Pantry of Grundy County – food pantry is temporarily closed.


***Community Housing Management – office is closed to the public. Staff is working remotely. 816.233.4250


***Community Services Northwest Missouri (Community Action Partnership) Maryville – office is closed to the public and operating normal hours however not seeing clients face-to-face. Working by phone, email or mail. Still processing applications for LIHEAP and other services in the Maryville office. In other counties, have reduced some hours and again doors are locked. Food is still available, clients need to call and the staff will bring it out to clients. 660-582-3113 


***Crossing Emergency Shelter – practicing shelter-in-place policy for all guests. Maintaining very rigid sanitation standards and insisting our guests stay in the shelter and not leave if at all possible. Also isolating guests by not accepting any new people, until further notice. 


***Crossing Nutrition Centerhours are reduced to 11 to 2, Monday, Tuesday, Thursday and Friday. Limiting the number of people allowed at one time in the waiting area. No Wednesday service.


***Fab-U-Less Finds Thrift Store – closed to the public until further notice. If someone is in dire need of clothing or household goods, please call 364.1131 for special arrangements.


***Faith in Action – volunteer transportation program is currently suspended until further notice.


***Family Guidance Center – offices remain open and is screening each person that walks in the door before services rendered. May be asked to speak to someone via phone versus face to face. Services are being provided telephonically including case management, psychiatry, therapy and intake evaluations. Offices are staffed with limited team members, but each office has mental health professionals and case managers available for those in an emergent situation. 24/7 mobile crisis team only doing telephone intervention. Staff is not transporting at this time. Pharmacy remains open with curbside pickup or mailed prescriptions only.


***Family Worship Center Food Pantry – open Saturdays 9:30 to 12 noon or until all are served. Drive by only. Serving both Andrew and Buchanan County. 816.244.0178


***Food Pantries - See Atchison Food Pantry (Atchison, Ks), Cathedral, Christ Cupboard Food Pantry (Polo)Community Food Pantry of Grundy County, Crossing Nutrition Center, Family Worship Center, InterServ Food Pantry, Living Hope (DeKalb), New Life Church (Blair, Ks), Patee Park Baptist Church, Pentecostal Church (Leavenworth, Ks), St Francis House of Bread, St Mary’s, and St James.


***Foundation Recovery Center – business is closed and will reopen 9 am, April 2.Call to set up appointment for assessments. 816.646.1798


***Grace House – opening Tuesday, May 5th. Everyone entering must be wearing a mask. No Triumph employees allowed into the building.


***Habitat for Humanity – admin staff is working from home and building/construction are currently on hold. Volunteer groups are temporarily on hold. 816.279.2552


***Habitat Restore – promoting sales online with a drive up pick up by appointment. Call 816.279.5607


***Head Start Centers – all centers will be closed until further notice. Head Start staff are still working with enrolled families to provide family support, and educational services. Case managers, home visitors, and center managers will be reaching out weekly to Head Start families and program participants to assist with any emergency needs they may have. 


***Housing Authority (Saint Joseph) – office will be closed to the public. This includes the cancellations of annual inspections, which were previously scheduled. Staff will continue to be available during regular business hours by phone 816.236.8200 or email for Section 8 and for Pleasant Heights. All business will be conducted via phone or email. No exceptions.


***InterServ – the RSVP Tax Counseling and congregate meals programs have been suspended for now. They are still delivering Meals on Wheels but weekly instead of daily and providing in-homes services as well as child day care. The after school drop in gym is closed and Wesley Weightlifters, youth dances and summer jam/summer spike have been canceled. The food pantry is still open, Monday through Friday, 1 to 3:45 pm, but as a drive thru only.


***Legal Aid – still accepting intakes at 816.364.2325 but the office is temporarily closed. Staff is working remotely and we are processing new intakes daily.


***Living Hope Food Pantry (DeKalb County) – food pantry is temporarily closed.


***MERIL – visitors and members of the public are not allowed in the offices until further notice. Staff is available via telephone and email during regular business hours.


***Meadowview Residential Care – No visitors allowed unless end of life/hospice visits scenarios. Families can contact staff to coordinate virtual visits via FaceTime, Google Duo and Zoom. 816.232.2675


***Missouri Care – offices are closed but members may call 1.800.322.6027 to speak with a member representative.


***Missouri Extension Office – cancelled any face to face classes or meetings until May 15. Working on getting online options but they do have the capability to do online meetings. 816.279.1691


***Missouri Job Centers – closed the public effective March 20. Staff will report to the centers and provide services in a virtual environment (without face-to-face customer contact). 660.357.6232


***Missouri State Office buildings – closing buildings to the public throughout the state. Though essential functions will continue, many state employees are working remotely.


***New Life Church Food Pantry (Blair, Ks) – food pantry is temporarily closed. 


***Noyes Home – No visitors allowed. Emergency homeless placements accepted pending completion and approval of pre-placement. families can contact FSC and DCS staff to coordinate virtual visits via FaceTime, Google Duo and Zoom. Emerging needs will be updated on Facebook, preference is for donations to be ordered online and delivered. Wish/Needs Lists are available on social media and websites. 816.232.5650


***Patee Park Baptist Church Food Pantry – will have drive-thru service only. Drop your ID off on the 10th Street side of the pantry (the front) and you will be directed to the alley-way behind the pantry for pick-up of ID and food. Open Monday and Thursday, 10 am to 12 pm.


***Pentecostal Church Food Pantry (Leavenworth, Ks) – food pantry is temporarily closed.


***Pivotal Point Thrift Store – the thrift store itself is closed and not accepting any donations however the store manager is there, 10 to 2, Monday through Friday, to accept much needed pantry supplies for the families being housed through Transitional Housing. Pantry need list is located on website Please call 816.259.5074 if you have questions or want to drop off pantry donations.


***Pivotal Point Transitional Housing – facility is at capacity but still taking applications. Interviews will be over the phone. 816.351.5774


***Progressive Community Services – offices are closed to the public through May 3, but phones are being answered, 816.364.3827, Monday through Friday, 8 am to 5 pm. If a person needs to contact their Support Coordinator for any reason, please call the main number to leave a message and they will be advised of your call. Our team will continue to work with you and do what we can to make it a little less stressful. If you do not have a Support Coordinator, but are needing information on resources and services in this area, please contact us. You can also email 


***Rolling Hills Library - will remain closed through April 30 to help protect patrons and library staff from possible contact with COVID-19 virus. Bookmobile service is also suspended until further notice. Curbside pickup is offered from 10 am – 6 pm, Monday – Friday; call your preferred branch for instructions and to schedule a time. All due dates have been changed to May 15, and the library does not charge overdue fines. 


***Salvation Army – The Booth Center has a shelter vacancy. Pre-screenings for shelter and Housing Assistance funds are being conducted by phone to determine eligibility and minimize traffic through the social services offices (232.5824). Food pantry, clothing vouchers, Evergy Economic Relief program applications are all available from 10 am – 12 pm, Monday through Friday. Restrooms are available to the public from 9 am – 1pm and 2 pm – 4 pm at the Community Center. Transportation for Veterans has been placed on hold by Veterans Affairs. All church and youth activities at the Corps Community Center have been postponed until further notice. Follow us on Facebook for updates and opportunities to support the Salvation Army. hhtps://


***Salvation Army – Support Services for Veteran Families (SSVF) – providing all services Monday through Friday, 8 am to 5 pm. Serving veterans who are homeless or at risk of losing their current housing. Serves the following counties in MO: Buchanan, Andrew, Holt, Atchison, Nodaway, Cass, Ray, Platte, and Jackson and the entire state of Kansas. Conducting screenings and intakes over the phone as well as conducting virtual inspections of rental units. Homeless and at-risk low-income veteran households should call 816.285.2799 for a screening.


***Second Harvest Community Food Bank –providing links to their website for the latest information. COVID-19 and food issues Update Early Out No Hunger Summer lunch sites  Second Harvest is in need of volunteers to help with food sorting and preparations for distributions. If you want to help, please contact Andrew Foster at or call 816.364.3663


***Second Season Shop – closed and will reopen in the future.


***Social Security – offices will be closed to the public for in-person service starting March 17 until further notice.


***Social Welfare Board – Social Welfare Board is providing essential medical, dental and women’s health services. Please call the clinic 816.233.5188 to schedule an in person or telehealth appointment.


***Special Olympics – has discontinued all events, training, practices through May 31. Office is closed as staff works from home. Any questions email 


***St Francis House of Bread Food Pantry - open 8:30 to 10:30 am Tuesday, Thursday and Saturday. However, clients are no longer permitted in the pantry. Will provide a pre-packed box of food when clients arrive. Be prepared to wait OUTSIDE the pantry building. Also, asking clients to be respectful of the elderly and disabled and to maintain social distancing. Please leave children at home and send only one (1) member of the household for a food box.


***St James/Vincent DePaul Food Pantry – food pantry is temporarily closed.


***St Joseph Public Library – closed through April 30. All due dates have been extended to May 15 and the library does not charge overdue fines.


***St Joseph “Early Out No Hunger Summer - Second Harvest Community Food Bank has partnered with community organizations within their 19-county service area to provide meals to ALL youth within our communities (Up to 18). Buchanan County locations: Bartlett Center, 409 S 18th St, 11:30 am to 1 pm, Evolution UMC, 202 W Hyde Park, 11:30 to 1 pm, Sojourn Church, 1825 Savannah Ave, 12 to 1 pm.


***St Joseph Pregnancy Resource Clinic – Classes are suspended. Pregnant women may call to register for classes. Maternity Closet, clothing giveaway, on March 28, has been cancelled. Pregnant women may call for an appointment to receive maternity clothes when stay home restrictions are lifted. PRC has a limited supply of diapers and baby items for emergency requests, by appointment only. Call PRC 816.387.8030. Crisis pregnancy helpline 816.244.7824


***St Joseph Safety and Health Council – working remotely and will check emails and phone messages throughout the day. Will have employees physically on site a few select days for short periods of time. Car seat installs will be by appointment only. Ignition interlock calibrations are by appointment only as well. Satop assessments available by appointment only, call 816.205.0082. Assessments can be provided over Zoom by request. Private probationers will continue to check in via telephone. 816.233.3330


***St Joseph School District – Grab and Go Meals – St Joseph school district students will have access to free breakfast and lunch during the school closure. A drive-through service only. Families will get a two-day supply of meals for each student on the each of the days listed. March 23 through April 24, Monday, Wednesday and Friday of each week, 8 to 10:30 am. Locations: Benton, Central, and Lafayette high schools, Carden Park and Coleman elementary schools. If a family has issues with illness or mobility, contact 816.671.4000.


***St Mary’s Food Pantry – food pantry is temporarily closed.


***Transit, St Joseph – changing portions of the St Joseph Transit service effective March 27. Rider who previously rode buses 11, 12, 16, 17 and 18 will now be required to call 816.233.6700 for a deviation (curbside pickup). No fixed routes in these areas. Hours of service are the same. See attached info [Transit Route Changes].


***United Way – has canceled all meetings and closing their offices to the public however their phones will be answered 24/7. United Way staff can assist organizations with volunteering.


***Utilities - Each utility provider wants to help their customers manage through the COVID-19 crisis. Click on the link for details [COVID-19 Utility Changes]. Includes Evergy, Spire, Missouri American Water, United Electric Cooperative and Ameren. Be sure and check out the COVID-19 Utility Changes page link above. Spires has a $100 assistance program for individuals and a $200 assistance program for small businesses.


***WIC, City of St Joseph – agency is closed to the public. Completing services over the phone with the option to mail. All WIC benefits are being mailed. No curbside pickups. Currently, there is baby formula available in town on retailer shelves. However, supplies of baby formula changes hour by hour. 


***Wyatt Park Christian Church – Parent’s Day Out and Preschool are closed through May 14.


***YMCA – Both Y facilities are temporarily closed. Offering emergency childcare, supporting the childcare challenges for our essential workforce, as needed. Also offering snacks for families that need them. Please contact See attachments:  [Emergency care flyer for 3 days] ; [Emergency schools out registration] ; [State enrollment form]


***YWCA – continues to operate at a reduced capacity in order to allow for social distancing. Domestic and sexual violence victims assessed as being in high danger are being prioritized for shelter services. Counseling and advocacy services are available by phone. Short term rent/utility assistance is available to domestic violence victims who are/will be homeless as a result of fleeing domestic violence. Victims can call the main number 816.232.4481 or 24 hour hotline 816.232.1225 to access victim services. Teen parent mentoring and services are being provided remotely. YWCA’s building is closed to visitors and not accepting volunteers or donations at this time. 


***YWCA Discovery Childcare – providing services to those families who qualify under the essential functions category. 


***Young at Heart Resources (formerly Northwest Area Agency on Aging) – open but not meeting with any clients at this time. They are available by phone. Office hours are 8-4:30. 660.240.9400 or 888.844.5626


Click here for a [COVID-19 Social Services Community Update] Word version


This message is forwarded courtesy of AFL-CIO Community Services

Information & Referral Program.

To reply to this email, please reply directly by clicking on the email address listed here:




AFL-CIO Community Services |


AFL-CIO Community Services Agency | 1203 North 6th Street, St Joseph, MO 64501